Terms of Service

Welcome to Soul Hub. By accessing or using our website, you agree to be bound by these Terms of Service.

1. General

These terms apply to all visitors and customers of Soul Hub. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account.

3. Products & Pricing

We strive to display accurate product information and pricing. However, errors may occur. We reserve the right to correct any inaccuracies and to cancel orders placed based on incorrect information.

• All prices are displayed in your selected currency and include applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• Product images are for illustration purposes and may differ slightly from the actual item.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate. We accept major credit/debit cards and other payment methods as indicated at checkout.

• An order confirmation email does not constitute acceptance of your order.
• We reserve the right to refuse or cancel orders for any reason, including suspected fraud.
• Payment is processed at the time of order placement.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by customs, carriers, or other factors beyond our control.

• Risk of loss transfers to you upon delivery to the carrier.
• International shipments may be subject to customs duties and import taxes, which are the buyer's responsibility.

6. Returns & Refunds

Please refer to our Returns & Exchange Policy for detailed information on return eligibility, process, and refund timelines.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Soul Hub and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Soul Hub shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Soul Hub from any claims, damages, or expenses arising from your use of the website or violation of these terms.

10. Governing Law

These terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation or, if necessary, through binding arbitration.

11. Contact

For questions about these terms, please contact us at support@soulhub.shop.

Last updated: April 10, 2026