Privacy Policy
At Soul Hub, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you place an order or create an account, we may collect:
- Your name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely by our payment provider; we never store card details)
- Order history and preferences
- Browser data via cookies (for site functionality and analytics)
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To improve our products and services
- To comply with legal obligations
Cookies
We use essential cookies to keep your shopping cart and preferences. We may also use analytics cookies (Google Analytics) to understand site usage. You can disable cookies in your browser settings.
Data Protection (GDPR)
If you are in the EU/EEA, you have the right to:
- Access your personal data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Contact us at support@soulhub.shop to exercise these rights.
Data Security
We implement industry-standard security measures to protect your information. All transactions are encrypted using SSL/TLS technology.
Third-Party Services
We may share data with trusted third parties for order fulfillment, payment processing, and analytics. These parties are bound by their own privacy policies.
Contact
For privacy inquiries: support@soulhub.shop
Last updated: April 10, 2026